Report an Issue

We strive to maintain a smooth, accessible, and enjoyable experience for all visitors to Webivago. Our team works diligently to ensure our website functions properly across all devices and browsers.

Found Something That Needs Attention?

If you’ve encountered any of the following issues while using our website, we want to hear from you:

  • Technical Problems: Broken links, pages that won’t load, or features that aren’t working as expected
  • Display Issues: Content that appears incorrectly, overlapping elements, or formatting problems
  • Accessibility Concerns: Difficulties navigating or accessing content on our site
  • Security Concerns: Suspicious activity or potential security vulnerabilities
  • Content Issues: Outdated information, typos, or incorrect details

How to Report an Issue

To help us resolve issues quickly and effectively, please send us an email at compliance[at]webivago[dot]com with the following information:

Subject Line: Brief description of the issue

In Your Message, Please Include:

  • The specific page URL where you encountered the problem
  • A description of what happened or what you expected to happen
  • The type of device you’re using (desktop, tablet, mobile)
  • Your browser and version (e.g., Chrome 120, Safari 17)
  • Screenshots if applicable (these are extremely helpful)
  • Any error messages you received

What Happens Next

Once we receive your report, our team will:

  1. Review your submission within 2-3 business days
  2. Investigate the issue thoroughly
  3. Work to implement a fix if necessary
  4. Follow up with you if we need additional information

While we may not be able to respond personally to every report, please know that we take all feedback seriously and use it to improve our website continuously.

Other Inquiries

For matters unrelated to technical issues, such as:

  • Privacy concerns
  • Terms of use questions
  • Cookie policy inquiries
  • General compliance matters

Please also direct these to compliance[at]webivago[dot]com

Thank You

Your feedback helps us maintain a high-quality experience for all our visitors. We genuinely appreciate you taking the time to report issues and help us improve Webivago.