Our Commitment to Accessibility
Webivago is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
The WCAG guidelines have three levels of accessibility: Level A, Level AA, and Level AAA. We have chosen Level AA as our target because it removes significant barriers for users with disabilities without fundamentally altering the nature of our content and services.
Current Accessibility Features
We have implemented the following features to improve accessibility on our website:
Navigation and Structure
- Clear and consistent navigation throughout the website
- Descriptive page titles and headings organized in a logical hierarchy
- Skip navigation links to help users bypass repetitive content
- Consistent layout and positioning of recurring elements
Visual Design
- Sufficient color contrast between text and background colors (minimum 4.5:1 ratio for normal text)
- Text that can be resized up to 200% without loss of functionality
- Focus indicators visible for keyboard navigation
- Alternative text descriptions for informative images
Content and Functionality
- Forms with clear labels and instructions
- Error messages that clearly identify issues and suggest corrections
- Content structured with proper HTML markup
- Tables with appropriate headers and captions where applicable
Compatibility
- Pages that work across different browsers and assistive technologies
- Content accessible via keyboard navigation alone
- Compatibility with screen readers and other assistive technologies
Known Limitations
While we strive to ensure accessibility across our entire website, some areas may have limitations:
Third-Party Content
- Google Analytics: Some analytics tracking features may not be fully accessible
- hCaptcha: While hCaptcha provides accessibility features, some users may experience challenges. Alternative verification methods are available upon request
Older Content
- Some older documents or pages may not fully meet current accessibility standards
- We are actively working to update legacy content
External Links
- We cannot guarantee the accessibility of external websites linked from our site
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Browser zoom features
Browser Compatibility
For the best accessibility experience, we recommend using the latest version of:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
Report Accessibility Issues
We welcome your feedback on the accessibility of Webivago. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Primary Contact
Email: compliance[at]webivago[dot]com
Please replace [at] with @ and [dot] with . when sending your email.
When contacting us, please provide:
- The web page URL where you experienced the issue
- A description of the problem you encountered
- The assistive technology you were using (if applicable)
- Your preferred format for receiving information (large print, audio, accessible PDF, etc.)
Response Time
We aim to respond to accessibility feedback within 2 business days and to resolve identified issues as quickly as possible, typically within 10 business days.
Alternative Access
If you need assistance accessing any content or services on our website, please contact us at compliance@webivago.com. We will work with you to provide the information or service through an alternative method that is accessible to you.
Alternative formats available upon request include:
- Large print documents
- Audio descriptions
- Accessible PDF files
- Plain text formats
Continuous Improvement
Accessibility is an ongoing effort at Webivago. We regularly:
- Review and test our website for accessibility
- Train our staff on accessibility best practices
- Incorporate user feedback to improve accessibility
- Update our accessibility features as standards evolve
Testing and Evaluation
We regularly test our website using:
- Automated accessibility testing tools
- Manual keyboard navigation testing
- Screen reader compatibility testing
- Color contrast analyzers
- User testing with people with disabilities
Legal Compliance
This website strives to comply with:
- Americans with Disabilities Act (ADA) Title III
- Section 508 of the Rehabilitation Act (where applicable)
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
Additional Resources
For more information about web accessibility, please visit:
Feedback and Contact Information
We value your input and are committed to providing an accessible experience for all users. If you have any questions, suggestions, or concerns about accessibility, please don’t hesitate to contact us:
Webivago Accessibility Compliance
If you have questions or concerns, please contact us at:
Email: compliance[at]webivago[dot]com
Please replace [at] with @ and [dot] with . when sending your email.
Acknowledgments
We appreciate the efforts of the accessibility community and the valuable resources they provide. Your feedback helps us maintain and improve accessibility for all users.